Shipping and Return Policy
Welcome to The Archive, San Francisco!
We are a small independent business that thrives because of your patronage! Only through your support we are able to pursue our passion for art, design, and fashion, that we find beautiful, compelling, and inspirational!
Full-priced items are eligible for exchange or store credit within 12 days after receiving the item.
All returns are subject to approval and must be unused, unworn, unaltered, unwashed and with the original packaging and garment tags attached and intact!
All discounted items, and fragrances are FINAL SALE...however, we want you to be happy with your purchase so please contact us before you return an item!
No price adjustments during sale time.
To return your item, you must email us for an approval at: firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
If you are returning an item with value of over $100, we recommend using a track-able shipping service and purchasing shipping insurance. We are not responsible for lost items that are being shipped back to us.
Free UPS Ground or USPS Priority Shipping for purchases of $400+
*All orders can be expedited for an additional fee
Free USPS Priority Shipping for purchases of $800+
*Additional shipping options:
USPS Express $85, UPS EXPEDITED $75 , UPS EXPRESS $95, DHL Express $100
DUE TO THE IMPACT OF COVID19 PANDEMIC, PACKAGES BEING SHIPPED OVERSEAS WILL EXPERIENCE DELAYS!
We know you are excited to receive your order and we'll prepare and process your shipment within 2 business days (Monday-Friday).
Once the package is ready to ship you will receive a confirmation email with tracking information. For your protection, we generally ship with a signature required. Please specify if you don't want a signature!
All prices listed on our website do not include import taxes, VAT, or any other form of import duties. Please be aware of your country's international policies before placing your order.
We are not responsible for international customs duty and taxes on items shipped to recipient or responsible for delayed shipments due to bad weather or courier problems that are beyond our control.
Policies are subject to change at the discretion of The Archive